Effective Date: 1st January 2023
This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Australian privacy laws. Your trust is important to us, and we are committed to maintaining the confidentiality and security of your data.
We collect the following types of personal information:
We collect data through:
All data collected is explicitly consented to by users. We do not collect information that users have not explicitly provided or authorized.
We collect and process your data for the following primary purposes:
We do not use your data for any other purposes beyond improving our product and enhancing the user experience.
We use the OpenAI API for generative AI features while ensuring that personal identifying information is not shared. We take measures to anonymize data before using OpenAI's API.
We employ robust security measures, including:
We are committed to maintaining the security and confidentiality of your data and continually review and improve our security protocols.
We integrate with third-party services for enhanced functionality, such as the OpenAI API, Google Analytics, Heap.io, Sentry, and FullStory.
We ensure the protection of your data when working with third parties, including anonymization measures to prevent the sharing of personal identifying information.
We use cookies and tracking technologies for specific purposes, and we obtain user consent for cookie usage during the signup process.
Cookies are used for tracking website user activity, user experience analysis, and bug reporting.
All users must be at least 16 years old to use our platform. We have mechanisms in place to prevent users from adding clients under 16 years old.
We are in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
FitFocus has a designated privacy officer responsible for overseeing compliance with privacy laws and regulations.
In the event of a data breach, we have established procedures for notifying affected users and relevant authorities.
We notify users of any changes to this Privacy Policy through email and maintain a blog post on our website outlining updates.
We conduct a review of our Privacy Policy at least once a year to ensure it aligns with current practices and regulations.
For any questions or concerns regarding your privacy or this Privacy Policy, please contact:
support@fitfocus.io