Privacy Policy

Privacy Policy for FitFocus

Effective Date: 1st January 2023

1. Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Australian privacy laws. Your trust is important to us, and we are committed to maintaining the confidentiality and security of your data.

2. Information We Collect

2.1 Types of Data Collected

We collect the following types of personal information:

  • Email address
  • Name
  • Age
  • Height
  • Weight
  • Photos and videos of clients (uploaded voluntarily)
  • Nutritional information
  • Health metrics, including fitness-related data

2.2 Data Collection Methods

We collect data through:

  • Voluntary user input during registration and while using our platform.
  • Automated data collection processes, including connections to third-party APIs for data extraction.

2.3 User Consent

All data collected is explicitly consented to by users. We do not collect information that users have not explicitly provided or authorized.

3. Purpose of Data Collection

3.1 Primary Purpose

We collect and process your data for the following primary purposes:

  • To enable personal trainers and coaches to manage their clients efficiently.
  • To provide generative AI features, including AI training insights and AI workout program generation.

3.2 Secondary Purposes

We do not use your data for any other purposes beyond improving our product and enhancing the user experience.

3.3 Use of Third-Party Services

We use the OpenAI API for generative AI features while ensuring that personal identifying information is not shared. We take measures to anonymize data before using OpenAI's API.

4. Data Security

4.1 Data Protection Measures

We employ robust security measures, including:

  • Password-protected databases
  • IP-address restrictions on critical infrastructure
  • Authorization middleware to prevent unauthorized access
  • Encryption of data at rest using Microsoft Azure

4.2 Data Security Commitment

We are committed to maintaining the security and confidentiality of your data and continually review and improve our security protocols.

5. Third-Party Services

5.1 Integration with Third Parties

We integrate with third-party services for enhanced functionality, such as the OpenAI API, Google Analytics, Heap.io, Sentry, and FullStory.

5.2 Data Safeguarding

We ensure the protection of your data when working with third parties, including anonymization measures to prevent the sharing of personal identifying information.

6. Cookies and Tracking

6.1 Use of Cookies

We use cookies and tracking technologies for specific purposes, and we obtain user consent for cookie usage during the signup process.

6.2 Purpose of Cookies

Cookies are used for tracking website user activity, user experience analysis, and bug reporting.

7. Children's Privacy

7.1 Age Verification

All users must be at least 16 years old to use our platform. We have mechanisms in place to prevent users from adding clients under 16 years old.

8. Compliance with Australian Privacy Laws

8.1 APPs Compliance

We are in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

8.2 Privacy Officer

FitFocus has a designated privacy officer responsible for overseeing compliance with privacy laws and regulations.

9. Data Breach Notification

9.1 Data Breach Protocol

In the event of a data breach, we have established procedures for notifying affected users and relevant authorities.

10. Updates to the Privacy Policy

10.1 Notification of Changes

We notify users of any changes to this Privacy Policy through email and maintain a blog post on our website outlining updates.

10.2 Review Schedule

We conduct a review of our Privacy Policy at least once a year to ensure it aligns with current practices and regulations.

11. Contact Information

For any questions or concerns regarding your privacy or this Privacy Policy, please contact:

support@fitfocus.io